Namu Analytics

Thoughtful decisions. Sustainable Growth

Strong businesses grow with good decisions.

We partner with you to turn your sales and operational data into confident decisions that help your business grow.

Book a Discovery Call View our growth stories
Grow Revenue Together we'll find the products, moments, and decisions that support sustainable sales growth.
Strengthen Operations Partner around staffing, workflows, and daily decisions with a clearer view of what is happening.
Delight Customers Use customer signals to make thoughtful improvements that keep people coming back.
How it works

A simple partnership for stronger business decisions.

01

Discover

We start with your goals, questions, and the decisions you are trying to make.

02

Understand

Together we'll look at sales, operations, staffing, and customer patterns in context.

03

Decide

We turn the findings into practical recommendations and clear next steps.

04

Grow

We measure what changes and keep refining decisions as your business evolves.

Growth Stories

Real examples of data turned into better business decisions.

Grow revenue

Average ticket was flat even as traffic increased.

A client's average ticket remained flat despite increasing traffic. After analyzing POS data, we found that morning customers who purchased food spent 34% more than beverage-only customers. Our recommendation was to bundle pastries with espresso drinks before 10AM.

Value produced: Average ticket increased by 13% without increasing traffic.
$8.40 $9.49
Before After

+13% average ticket

Strengthen operations

Cooler placement was not aligned to performance.

We partnered with a client to improve the placement of beverages in a beverage cooler, and identified the top and bottom sellers and their respective margin. Together we shaped a planogram strategy that balanced variety, visibility, and performance.

Value produced: Three months after implementation, beverage sales increased 22%.
Cold brew Sparkling Juice
Kombucha Tea Soda
High sales / margin Low sellers

+22% beverage sales

Delight customers

Open-ended comments revealed the clearest action plan.

Together we used AI-supported text analysis to understand open-ended customer comments, group them into themes, and prioritize action plans based on frequency and business impact.

Value produced: Average customer rating increased by 7%; Net Promoter Score increased by 27%.
Service speed Food quality Variety Customer service Cleanliness Mobile orders Consistency

+7% rating | +27% NPS

Daniel, founder of Namu Analytics
Founded by Daniel Kim

About

Why Namu exists

Namu means "tree" in Korean.

We chose the name because we believe businesses grow much like healthy trees. Sustainable growth doesn't happen overnight. It comes from strong roots, thoughtful pruning, and consistent care.

We believe the strongest businesses aren't built overnight. They grow through thoughtful decisions, continuous learning, and long-term partnerships.

At Namu Analytics, we partner with you to understand your business, uncover opportunities, and make confident decisions that support long-term growth.

Why me

With over a decade of experience in finance, strategy, and food service analytics, I've helped leadership teams improve customer experience, optimize operations, reduce waste, and make better business decisions.

Today, I partner with independent coffee shops to bring that same analytical approach to growing businesses, helping owners uncover opportunities, make confident decisions, and build for the long term.

How we Cultivate Growth Together

Every business grows differently. Here's how we can partner together.

01

Growth Assessment

We review your business performance together and uncover opportunities to improve profitability, labor, and customer experience.

  • 90-day business review
  • Executive summary
  • Key findings
  • Decision recommendations
  • Action plans for growth
Pricing To be determined
02

Growth Partnership

Ongoing decision support and performance reviews to help you navigate growth with confidence.

  • Monthly operating review
  • KPI tracking
  • New business analyses
  • Growth strategy discussions
  • Quarterly planning
  • Email support
Pricing To be determined
03

Decision Dashboards

Implementation support for custom dashboards and reporting tools that make your decisions easier to track.

  • Custom Power BI dashboard
  • Automated data refresh
  • Executive KPI reporting
  • Mobile-friendly views
  • Documentation
  • Training
Pricing To be determined

Core principles

Rooted in Three Principles

Clarity

Simple insights that lead to better decisions.

Partnership

We grow alongside your business.

Sustainable Growth

Long-term success over short-term wins.

Strong businesses grow with good decisions.

Every business tells a story.

Like a healthy tree, sustainable growth comes from strong roots, thoughtful pruning, and consistent care.

We partner with you to understand your business, uncover opportunities, and grow with confidence.

Let's grow together.

Book a Discovery Call